Privacy policy

Privacy policy

At Motivo, we respect your privacy and are committed to protecting your personal information. Since the collection and processing of personal information is an unavoidable part of processes based on mobile phones and the Internet, therefore, in order to fully understand Motivo’s policy and performance in this field, read this document under the title “Privacy Policy” and any other message. which is necessary for the collection and processing of information sent to your user account by Motivo.

This privacy policy explains how we collect, use and share your information.

All information we collect includes:

  • Information you give us directly: such as your first name, email address, phone number and profile information.
  • Information Collected Automatically: Such as device type, operating system, operating system identifier, date and time of application use, and pages or functions you use.

Collected information usage:

  • To provide you with service and support
  • To improve your experience in the app
  • To send app notifications and messages
  • For data analysis and research
  • For security purposes and fraud prevention
  • Information sharing:
    We will not share your information with third parties unless:

    • With your consent
    • To provide services to you
    • To comply with law or regulation
    • To protect your rights and assets

Security of personal information:

One of our top priorities at Motivo is to protect user account information and prevent unauthorized access to this information. Accordingly:

  • All our services are encrypted with SSL.
  • A one-time password (OTP) is used for each login, which is only possible by accessing your phone number or email.
  • Despite all the safety procedures that Motivo has adopted in accordance with the law when providing services, unfortunately, security measures cannot be guaranteed 100%, therefore it is appropriate:
    • Protect your account information and do not share it with third parties.
    • Do not share the one-time password (OTP) with others

Changes to the privacy policy:

This document was compiled in accordance with the latest changes in the relevant laws and regulations of the country and shows all your rights under the e-commerce law approved in 2002 and relevant international documents. This document may undergo changes and revisions, and if notification of changes is required by law, these changes will be notified to users through the user account.

By using Motivo, you agree to this privacy policy.